AI Systems Architect · Product Engineer · Applied AI & Automation

About

What if most of what we do every day didn't need to be done by people at all?

I spend my time figuring out what happens when they don't.

I work where software, intelligence, and real operations meet. Where a complex process can become a system, a good idea can become a product, and a business can run with less friction. I like starting before there's a clear answer.

I've taken products from a blank page to production, designed systems around real operational constraints, connected AI to live business data, automated work that used to depend on people, and kept going until the result was actually useful.


11%lead to surgery conversion, up from 4%, one two-month pilot
2,900+records now running in production
<1%cancellation rate, down from 2%
8→3front-desk team size, with faster response and higher quality output

The numbers are good. What interests me more is what created them: less repetition, less friction, better information, faster decisions, more of the operation handled by the system itself. That's how I think about AI and automation. Not just a way to move faster, but a way to understand behavior, patterns, and intent.

I tend to move wherever the problem takes me. Product. Systems. Software. AI. Automation. Research. The tools change. The goal stays the same: make things work better than they did before.


If you're building a company, improving an existing operation, figuring out where AI actually makes sense, or dealing with a problem that keeps getting passed from one person to another, I'd like to hear about it. You don't need a perfect idea or a technical roadmap.

Bring the problem. Let's figure out what the system should look like.

Start the conversation

Full case documentation and references available privately on request.